Wednesday, June 2, 2010

Using PayPal to Ask How Your Customers Found You

Ever wonder just how your customers find you? Thanks to Handmade Spark I learned that you can add a customer service question to your PayPal checkout. Here's how:
• Log in to your PayPal account
• Click "Profile/More Options"
• Under "Selling Preferences" click "Custom Payment Pages"
• On the "Customize Your Payment Page" screen, click the "Options" tab
• Under "Merchant Service Options" check the box for "Add a Customer Service Survey"
• Fill in your question (How did you find XYZ Store?) and list of answers
• Click on the "Save" button and you're done.

No comments:

Post a Comment